Life long learning for Hotel Industry

Sunday, January 28, 2007

Think 4
During my presentation with the title: "THE DIFFERENCE", I also highlighted to all associates that we want them to make a career." and not just think of just having a job. We all have to keep learning for as long we are in business. We all can do better and achieve much more than what we are presently doing. So we all have to step up to the challenge. We are giving to all of you the opportunity to grow in knowledge. Competence in to a better and more rewarding life. Remember we can achieve this only as a team. The management of each hotel must support this idea full hearted as well as every department head must support this idea and make it to the highest purpose.
Team work means to help each other.

We have listed below several courses that are available and you can book them to be held at your Hotel. We (trend-z hotel and tourism school and your hotel) can become partner in business and enjoy the awesome results of active and creative achieved results together.
In the spirit of Win Win. We have become a real learning organization.

Let me explain of how this is going to work.
We are providing courses at a fixed price courses.
Regardless of the topic we charge to you for a course as follow:
1. One Day Program Rp. 7.000.000
2. Two Day Program Rp.12.000.000
3. Three Day Program Rp. 15.000.000
Plus your Hotel has to pay the airfare of the teacher and provide Comp room and meal during the workshops for the Instructor,

You can sell the course to up to 30 people.
You can sell it to the hotel staff at a better price and at the same time sell it to an other hotel or outsiders for a bit more expensive price. So your staff is getting it cheaper and you even might make a profit. Of course you have to produce the hand outs. We shall provide you the cd with all the data inclusive promotion artwork for printing.
Well let's act fast and let's move the time is moving forward very fast. We cannot procrastinate.

trend-z hotel and tourism school courses.

Food and Beverage Courses.
1. Accounting for Non Accountant. (3 days)
This course is for F&B Managers, Executive chef or for anybody who wants to understand how accounting works. You will also learn how to calculate Menus.

2. Food safety (2 days)
Quality starts with food safety.
The greatest dining experience will be spoiled when the guests feel sick after the meal.
This course is a must for anybody who has to do with food preparation and food service.

3. Fair pricing (1/2 day)
How to develop fair pricing strategies.
Provide Value for money. Learn how to calculate Menu prices. That's the program for chef de parties, Executive Chefs, F&B managers. Catering managers, restaurant managers, catering sales managers.
4. The Quality Dining Experience (2 days)
Learn how to serve in style. Make the meal an unforgettable experience. How to amaze our guests. A must for anybody who wants to learn good Food and Beverage Service.

5. Food safety for everybody. (1 Day)
How often did you have a nice meal?
And later you felt uncomfortable and you wondered what really the cause of feeling ill was. Quality starts with clean food standards and uncompromising hygiene standard
This course is for every body. See how the chefs are cooking.
6. The Service Experience. (2 DAYS)


THE COURSES ONE TO SIX WILL BE CONTACTED BY CHRISTIAN SCHILD FROM THE SWISS/GERMAN UNIVERSITY.

GENERAL COURSES,
These courses are provided by trend-z hotel and tourism school Batam

7. THE SPIRIT OF HOSPITALITY (1DAY)
Learn what good hotel guest service is all about.

8. INTERVIEWIMG AND SELECTION (2 DAYS)
The right selection is very critical to your job. How can you ask questions to discover the capability and potential risk of an applicant?
This course is a must for any going to be department heads.

10. TEAM BUILDING (1 DAY)
To succeed we need highly motivated employees. We need enthusiasm and passion for the job. This can only be established if we create an awesome working environment and everybody feels that they are respected and associated within the team.
This course is a must for every supervisor who understands that leading team needs knowledge.

11. LEADERSHIP SKILL (2 DAYS)
Nobody is a born leader; we all have to learn it. To establish trust and spark our exciting mission and vision on people needs knowledge. Learn what it takes to be a good leader.



12. TRAIN THE TRAINER (3 DAYS)
Today the market place becomes more and more competitive. To find highly trained employees is very difficult. Our hotels are not better than we are. That is why we have no other choice than train, train and train. This course is a must for any employee who wants to become a supervisor, manager. A good manager must be a good trainer.


13. TRAIN THE TEACHER (1 DAY)
How to be a good teacher. Produce good supporting material. Learn about how to influence people. How to motivate people to learn. Important to any HRD officer, training manager and hotel school teacher.

14. BASIC SUPERVISOR SKILL (1 DAY)
A one Day course and practice leadership.
How to supervise and motivate employees.

15. TABLE MANNERS & ETIQUETTE (1 DAY)
We also have a table manner course. You might learn of how to do it better.
This course is for everybody.
16. PERSONALITY DEVELOPMENT ( 1 Day)
To develop an awesome personality. This course is a must for anybody who wants to move up.

17. ACHIEVEMENT AND MORIVATION
No great achievement will happen without that we are able to encourage, motivate people. We must set reasonable goals.
This course is a must for any supervisor.

18. PERFORMANCE APPRAISALS
The good and the pitfalls of job appraisals.
How to conduct such tasks. Performance appraisals can be de-motivating. Jet still we have to review whether we have achieved our goals. This course is a must for every supervisor.

19. BASIC MANAGEMENT SKILL
What is the function of hotel management?
What methods will be applied? How to make a mission statement, a vision statement.
Why management by objective and job description alone does not work.
How to give clear Instructions and also how to follow up.


20. SUPERVISORY DEVELOPMENT (
Anybody who wants to be a good supervisor needs for him selves a development plan.
Learn from the mistakes.

21. OFFICE MANAGEMENT SKILLS (1 DAY)
How to run an efficient office. How to keep productivity in an office high. For every secretary, administrator, office manager, sales manager.

22. MOTIVATING PEOPLE THROUGH CHANGES (1 DAY)
You can hear it almost every day. People, managers, guests, politicians are talking about change. In life nothing is permanent everything is changing. People are often scared of change. Yet change is not avoidable. Learn how to cope with change and make it even work for you.
This course is for everybody who believes in life long learning.
23. HOTEL SALES DEVELOPMENT WORKSHOP (2 DAYS)
Here is the course for all the sales managers and people who want to become a sales manager. You will learn how to offer and how to cut a deal.

24. The War College by Karl Waelti
Only two times available per year. In September and December. 3 days
To understand that in a competitive environment marketing will be like fighting a war. Learn how to win the marketing war over and over again.
This course is for sales and marketing professionals, public relation managers, GM, F&B, and every body who wants to understand the challenges a company is facing today and who are not just satisfied by surviving but who are eager to win the marketing war. Learn to win the war game.

25. Career development workshop 2 days. By Karl Waelti.
I can guaranty that by the end of these two days you have a clear personal vision, a clear personal mission. You have set for yourselves a career plan. You have identified your purpose in life and you will know who you are. You will get guidelines of how to learn more about yourself and how to create wealth. This will be the most important course for a successful, fulfilling life and how to overcome any kind of problem in life.

25 courses for you to select, promote, sell and profit.

Your hotel becomes a few times a year a "place of learning". This is good for the image as an International Hotel. To be looked at as an Industry leader where employees and managers from other hotels can come to attend a seminar/workshop. Your hotel is our partner in education. We will make sure that every course we offer is of highest quality.


What we provide:
We provide the course
A qualified teacher
The course material on a disk with guideline of how to print and prepare the hand outs.
We provide the certificates from the "trend-z hotel and tourism school"


What you provide:
You pay the fixed fee and the airfare.
Provide free accommodation and meals for the teacher.
Airport transfer
You will print the course material and prepare the folders.
The name tags for the participants
The function room.

Your opportunity
You can add Lunch and coffee break and mark it up. But just make sure you do not over price. You can sell it to outsiders at a slightly higher price than to your associates.
You can award to some of your best performers a scholarship instead of any other prices.
Please arrange a press conference and let the public know that you are the industry leader and your idea is to become a "place of learning"
Some of these courses can also be offered to non hotel professionals.

For more information:
Please Email to Dora at the Career Development Institute in Jakarta
"dora@
How to book:
Send Email to Dora and book at least one month a head.
Before you book go to the-core and check whether there this course is already booked. Or whether the teacher is already booked.
When a course has been booked we shall mark it on our colander.
Dora will then send you a confirmation note and to confirm it from your side you have to transfer the course fee.
How to promote and organize it:
We will produce some fliers with details of the courses and you can then print them out and distribute them according to your marketing requirement.
Feedback about the courses to be send to Dora.

Looking forwards to any comments, suggestions, kW

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